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  • websites such as TripAdvisor have given consumers the power to impact a company's image.

    TripAdvisor: How Companies React to Negative Ratings

    Published on 22 March 2016

    The world wide web has revolutionized the hotel, restaurant and other travel-related industries. From online bookings to customer ratings, companies have to learn how to operate in this new environment. While an organization's market identity used...

  • Research: Email-free collaboration among knowledge worker

    Email-free collaboration among knowledge workers

    Published on 13 January 2016

    Social collaboration technologies have spread rapidly among many organizations, offering a unique opportunity to improve the exchange of knowledge among employees. These technologies inevitably raise questions about the future of email, as intensive...

  • The Gender Pay Gap

    Published on 05 January 2016

    Forty years after the implementation of the first equal pay legislation, the pay gap remains a key aspect of the inequalities women face on the labour market. Progress towards closing the gender pay gap will not be easy or quick. A collective effort...

  • Market knowledge influenced by CEOs’ personality

    Published on 23 December 2015

    Logically, market knowledge (MK) improves firm performance. Yet, knowledge of how MK develops remains sparse. In this study, Barthélemy Chollet, associate professor and researcher from the Social Networks, Innovation and Entrepreneurship team, and...

  • Making urban living sustainable

    Published on 30 November 2015

    Sustainable solutions have become crucial, but their disruptive nature remains a major barrier to their implementation. In this article, Caroline Gauthier, researcher from the Business Models Strategy team, and Bettina Gilomen, consultant in...

  • The influence of humor on the attitudes and behaviors of interns

    Published on 28 October 2015

    Internships have become both an important part of undergraduate education and a critical tool for management education and organizational recruitment