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Dele Ojelabi

DBA Graduate - 2016

Thesis title

Adoption of Internet Technologies by Nonprofit Organisations


Dimitris Assimakopoulos

Dele Ojelabi is president of Comcentia, a Wisconsin, USA based technology consulting company specializing in custom software development, enterprise system integration, and consulting. Ojelabi received his bachelor’s degree from the University of Lagos, Nigeria; his M.B.A. from Ecole Nationale des Ponts et Chausees, Paris; his master’s degree in management information systems from UWMilwaukee; and his doctorate in business administration from Newcastle University/Grenoble Ecole de Management.

The nonprofit sector is a major economic force in the world’s economy, but despite the scale and diversity of the sector and the valuable and critical service it provides, there has been limited academic interest in understanding the technology needs of this sector. There is no doubt that information technology, especially Internet technology, has transformed the ways business is done, but much of the innovation and adoption of this technology is happening in the private sector and in a few subsector of the nonprofit sectors, i.e. the healthcare and education subsectors. The vast majority of the nonprofit sectors, which constitute 80% of the sector, are small, non-healthcare organizations with fewer than 100 employees. These organizations are similar to their Small and Medium-sized Enterprises (SME) counterparts in the private sector in a variety of ways. While there is a rich body of knowledge on Internet technology adoption by SMEs, there has been little academic interest in the unique challenges of Internet technology adoption by the nonprofit sector. Empirical research into SMEs (Mehrtens, Cragg, & Mills, 2001), (Iacovou, Benbasat, & Dexter, 1995) and preliminary research on e-commerce adoption by small businesses (MacKay, Parent, Gemino, & Parent, 2004) have related Internet adoption to four adoption contexts: perceived benefit of the internet technology (organizational cost savings and efficiency derived from adoption), organizational readiness (availability of human, financial, and technical resources), perceived pressure (pressure imposed by internal and external stakeholders, including regulatory environments), and perceived social risk (this relates to nonprofit core value proposition and risk of failing to deliver on it). My goal is extend on this earlier work and measure the degree of relevance of these context to the Internet adoption decisions of small nonprofit organizations using Quantitative analysis.