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Audrey Price

DBA Graduate - 2010

Thesis title

a study of factors influencing physician adoption of electronic medical records technology

Supervisor(s)

John Lambert
Decisions by physicians to use implements for their medical practice and business tools for managing their practice are in many ways similar to the decisions made by business owners and managers in other settings. This thesis considers the adoption of a specific kind of technology that serves a not only as a medical practice tool for physicians but also a technology that supports the business of the firm. Accordingly, this research identifies drivers of the adoption of electronic medical records (EMR) technology. At the start of this research, little attention had been paid to developing an understanding of the drivers influencing the adoption of this technology. However, after the launch of the unique research, the regulatory climate for medical practices and medical practitioners underwent a significant change; therefore, the final form of this thesis remains uncertain. Specifically, decisions about the adoption of EMR technology are no longer based purely on management preferences but now represent means of regulatory compliance. Nevertheless, this study has unveiled some interesting responses from physicians and radically different responses from senior-level medical students who will soon enter a residency. This study therefore provides a time-sensitive snapshot of the management aspects of the industry during a transition in the political arena, marked by polarized viewpoints that support increased government participation in and regulatory control over the healthcare system versus sharp resistance to such intrusions. Regardless of the politics though, the perceptions of the adopting physicians remain a management issue.