Rami Daou

DBA Candidate

Thesis title

The Impact of Consumer Education on Consumer Protection: The Perception of the Lebanese Banking Consumer

Supervisor(s)

Rania Fakhoury

Head of Consumer Protection Section at the Banking Control Commission of Lebanon (BCCL) where he is responsible to ensure that banks and financial institutions are abiding by BDL circulars #124 & #134 in addition to BCC circualrs #273 & #281. He previously worked at the studies department where he was responsible to prepare studies related to Banks and Financial Institutions requests like licensing, branch openings, transfer of shares, issuing common and preferred shares, mergers and acquisitions, capital increases and reconstitutions of capital, etc…

He is heavily involved in proposing and drafting regulations related to consumer protection in the banking industry. Rami joined BCCL in 2008 as an account officer in the financial institutions department where he was responsible for offsite and onsite supervision, and engaged in written correspondence with financial institutions and the Governor’s Office. Rami have around two years of experience at Ernst & Young, and he has participated in several seminars and workshops in and outside Lebanon. He previously worked as director of public relations at the Arab Open University.

Rami founded an NGO named Financial Literacy Institute (FLI) with the objective of increasing financial literacy of citizens and to raising awareness of financial consumer protection.   

He is also a graduate of business administration from the American University of Beirut (AUB), he was elected in 2004 as president of the Communication Club at AUB and he holds a Masters’ Degree from the Notre Dame University (NDU).